Sectors
IT and AI for the sectors that cannot afford downtime
Enterprise IT in environments where getting it wrong is expensive. Financial services, retail, insurance, manufacturing, charity and the public sector, including the NHS, transport bodies and central government.
- ISO 27001 information security
- ISO 9001 quality management
- Cyber Essentials Plus certified
- Leeds based, national reach
What they have in common
Different regulators, the same requirement
Every sector we work in has its own regulator, its own vocabulary and its own idea of a bad day. Underneath, the IT problems look remarkably similar.
- Downtime has a cost somebody can name. A trading floor, a checkout, a production line or a ward. When it stops, the number is known and it is not small.
- The evidence has to hold up under audit. Who had access, what changed, when it was patched and who approved it, produced on request rather than reconstructed afterwards.
- Change control is not optional. Nothing moves without a plan, a window and a way back, because the alternative is a reportable event.
- Data has to be handled like it matters. Personal, financial and clinical data with classification, retention and access control that a regulator would recognise.
- Procurement gets scrutinised. Frameworks, supplier due diligence and certifications that are checked, not taken on trust.
- Budgets are watched. Whether it is a grant, a public purse or a board, the spend has to be justified line by line and the value has to be visible.
Where our experience genuinely sits
Sectors we work in
Enterprise IT in environments where getting it wrong is expensive, delivered through our managed IT services and the AI Transformation Hub.
Nine sectors we work in. Open any of them for what that looks like in practice.
- Financial servicesRegulated, audited, always onWe run estates where downtime is a reportable event and change control is not optional. ISO 27001 certified, with evidence your auditors can use.
- RetailUptime through every peakEstates that have to absorb Black Friday and a January sale without a wobble, across head office, distribution and the shop floor.
- InsuranceData handled like it mattersPersonal and claims data with proper classification, retention and access control, and AI use cases that never take that data somewhere it should not go.
- ManufacturingIT that keeps the line movingTwenty four hour production estates where a maintenance window is measured in minutes and an outage is measured in units not made.
- CharityDoing more with restricted budgetsFunder reporting, volunteer and hybrid working, and grant funded projects that have to land on time, run lean and stand up to scrutiny.
- Public sectorNHS, transport and central governmentProcurement that has to stand up to scrutiny, and delivery that has to work for people who did not choose the system they use. A Government Commercial Agency (GCA) supplier.
- LegalConfidentiality, deadlines and disclosureClient confidentiality, matter deadlines and disclosure obligations, with practice management and document systems that have to be available when a court date is not moving. AI brought in where it is governed, and nowhere near privileged material without controls. See AI for law firms →
- Real estateSites, systems and people on the moveHead office, branch and site teams working across devices and locations, with property, CRM and finance systems that have to talk to each other and client data that has to be handled properly.
- Software developmentEnvironments, access and uptimeBuild pipelines, environments and source control that have to stay available and access controlled, with the security baselines your own customers ask about in their due diligence.
How we work in a regulated environment
Evidence first, then everything else
The way we run an estate in a regulated sector is the way we run every estate. It is just that in these sectors, somebody checks.
- 01
Start from the evidence
Before anything changes we establish what is there, who has access to it and what the regulator expects to see. That baseline becomes the audit trail from day one. - 02
Put change control in front of everything
A plan, a window and a way back for every change, with the approvals recorded. Nothing gets done on a Friday afternoon because somebody was passing. - 03
Run it as one service
Support, security, cloud, Microsoft 365 and backup from the same named engineers, so nothing falls between two suppliers when the auditor asks who owns it. - 04
Report in the regulator’s language
Access, patching, incidents and recovery tests, reported in a form you can hand over rather than translate. - 05
Bring AI in only where it is governed
Automation and intelligence where they genuinely help, built on data that is classified and access that is controlled. Human led, AI augmented.
Why InfraTech
Why regulated organisations choose InfraTech
- Where getting it wrong is expensiveEnterprise and public sector estates, run through audits, inspections and peak trading.
- The certifications your procurement team will ask aboutISO 27001, ISO 9001 and Cyber Essentials Plus, and a place on the Government Commercial Agency (GCA) supplier list. Ask to see any of it.
- Evidence as a by-product, not a projectBecause change control, access and patching are run properly every day, the audit trail already exists when somebody asks for it.
- One team across support, security, cloud and AINo handovers between suppliers, and no gap for an incident to fall into. Human led, AI augmented.
- Leeds based, national reachA UK team you can name, working with organisations across the country and around the clock.
- Work in a regulated sector?Tell us who your regulator is and what your last audit asked for. We will show you the evidence we would produce, before you sign anything.Talk to an engineer
The services behind every sector
What we run for them
The same services underneath each sector, run by one team. Pick the one that matches the problem in front of you.
Managed IT Services
Support, security, cloud and the day to day plumbing, run as one service by a UK team you can name.Managed IT in detailCyber Security
Patching, endpoint protection, access control and monitoring, with the evidence an auditor can use.Cyber security in detailBackup and Disaster Recovery
Backups that are tested rather than assumed, and a recovery plan somebody has rehearsed before the day you need it.Backup and DR in detailMicrosoft 365
Licensing tidied, security baselines applied and the features you already pay for actually used.Microsoft 365 in detailAI Transformation Advisory
Where AI genuinely helps in a regulated organisation, and where it should not go near the data.AI advisory in detailDigital Engineering
Engineering intelligence into the flow of work, from intent through to something running in production.Digital engineering in detailAI Governance
The policies, controls and evidence that let a regulated organisation use AI without losing sleep over it.AI governance in detailAI Operations as a Service
Agents and AI services run, monitored and improved in production, reported against the outcome they were built for.AI operations in detail
Work in a regulated sector? Let us show you the evidence
ISO 27001, ISO 9001, Cyber Essentials Plus and a place on the Government Commercial Agency (GCA) supplier list. Ask to see any of it. One conversation, no obligation.
