Helping a frontline charity work smarter,
stay secure, and support people more effectively
with a move to the cloud

Seamless Cloud Migration for
a UK Housing Charity

Key Outcomes:

Capabilities:

Technology:

the challenge

A respected UK housing charity supporting individuals at risk of homelessness was already delivering vital services across the country. With teams working in offices, community hubs, and remotely, the organisation had built an IT setup that supported day to day operations but recognised the need to evolve.

To continue providing high quality support in a more flexible, secure, and connected way, the charity sought to modernise its digital environment.

Key areas identified for improvement included:

Bringing devices under central management, to enhance security and remote support
Improving access to documents and resources, especially for mobile and remote teams
Reducing reliance on ageing infrastructure, to increase reliability and reduce operational risk
Strengthening collaboration, by moving to a shared, cloud-based platform
Enhancing data protection and compliance, given the sensitive nature of their work

The organisation asked for support in making this transition smoothly and securely, while ensuring the support teams would be well equipped to manage the new environment going forward.

Our Approach

The project delivered a complete shift to Microsoft Azure, creating a secure, flexible IT environment tailored to the charity’s needs. Work focused on four key areas.

Key activities included:

Modern Device Management: Remote management was introduced for laptops and mobile devices, enabling staff to work securely from any location.
Cloud Migration: Critical systems and applications were moved to Microsoft Azure, removing reliance on aging servers. The new setup is more reliable, easier to maintain, and ready to scale with demand.
Better Collaboration: A new SharePoint platform replaced the legacy file server, making it easier for teams to share documents, stay organised, and collaborate from different locations.
Security and compliance were strengthened through built in protections. Features such as secure access controls, data loss prevention, and automated backups now reduce risk and support data protection responsibilities.

Clear documentation and training were provided throughout to ensure the internal team could confidently manage and support the new environment.

The Results

Our work delivered clear, practical improvements for the charity’s operations.

Resulting in:

All staff devices are now enrolled and managed through Intune, allowing remote setup, secure policy enforcement, and simplified updates across Windows, iOS, and Android platforms.
Critical on-premise servers including file storage, domain controllers, and legacy apps were successfully migrated to Azure, reducing infrastructure costs and eliminating reliance on ageing hardware.
Over 2TB of legacy file server data was migrated into SharePoint Online, with clean metadata, structured permissions, and retention policies applied to meet compliance needs.
Security was standardised across the Microsoft ecosystem, with conditional access, endpoint protection, and backup and recovery all implemented using Microsoft best practices.
Improved managed Service by equipping the internal IT team with full visibility and control of their new cloud environment.

This transformation did not just modernise their systems, it gave the charity the tools to work more flexibly, collaborate securely, and scale confidently into the future.

Let’s Talk Cloud

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Helping a frontline charity work smarter, stay secure, and support people more effectively with a move to the cloud

Seamless Cloud Migration for a UK Housing Charity