A small UK-based charity approached us after experiencing ongoing dissatisfaction with their incumbent IT provider. They were struggling with poor service delivery, lack of strategic support, and growing concerns over licensing inefficiencies and cybersecurity risks.
The immediate challenge was to onboard the charity with minimal disruption, despite having limited handover cooperation from the existing supplier. Business continuity was critical, as the charity relies heavily on its IT systems for outreach, fundraising, and day-to-day operations.
Structured, Responsive Onboarding with Long-Term Impact
A fast but well-structured approach helped steady the charity’s IT environment, keeping things running smoothly from day one.
Key activities included:
This transformation delivered significant business benefits.
Including:
By modernising their IT infrastructure, our client achieved a more agile, secure, and cost-effective technology environment, empowering leadership to focus on business growth and customer engagement.
