The legal sector has always operated on trust, confidentiality, and precision. But as law firms become more digital, they face growing technological challenges that threaten their ability to protect client data, maintain compliance, and deliver services efficiently.
In 2025, the pressure on IT systems in legal practices has never been higher. Cyber threats are increasing, compliance frameworks are tightening, and firms are struggling to modernise legacy systems while adopting new technologies like AI.
So, what are the biggest technology pain points the legal industry faces — and how can an IT Assessment help address them?
Cybersecurity & Data Protection Risks
Law firms are prime targets for cybercrime because of the sensitive client information they handle — from merger documents to litigation files. According to 2025 data, 43% of UK businesses experienced a cyberattack in the last 12 months.
Common issues include:
- Ransomware attacks and phishing emails targeting staff.
- Weak data encryption and outdated endpoint protection.
- Limited awareness or training around cybersecurity hygiene.
- Inadequate response plans for data breaches.
Impact: A breach can lead to severe SRA and GDPR violations, client trust loss, and reputational harm.
How an IT Assessment helps: InfraTech Systems’s IT Assessments pinpoint vulnerabilities, evaluate your current controls, and provide a practical roadmap to strengthen your cybersecurity posture before an incident occurs.
Compliance & Regulatory Pressure
Legal practices must operate under tight compliance frameworks — including SRA, GDPR, and ISO 27001. But compliance isn’t static; regulations evolve, and manual processes can’t keep up.
Typical pain points:
- Poor documentation and audit evidence.
- Manual tracking of IT controls and policies.
- Difficulty aligning IT procedures with regulatory updates.
- Lack of real-time compliance visibility.
Impact: Without structured compliance management, firms risk audit failures, regulatory fines, or losing client confidence.
How an IT Assessment helps: An IT Assessment identifies compliance gaps, reviews your documentation, and prepares your firm for smoother SRA or GDPR audits — giving you confidence when regulators come knocking.
Legacy Systems & Infrastructure Gaps
Many law firms still rely on legacy systems — on-premise servers, old case management tools, and disconnected platforms. These systems limit flexibility and create vulnerabilities.
Pain points:
- Limited scalability and system resilience.
- Integration challenges between practice management, billing, and client portals.
- Incomplete or outdated disaster recovery plans.
Impact: System downtime can stall client cases, create inefficiencies, and expose sensitive data.
How an IT Assessment helps: We analyse your infrastructure performance and resilience, offering a step-by-step modernisation plan that balances compliance with business agility.
AI and Automation Readiness
AI is reshaping the legal world — from document review to case prediction. However, many firms aren’t technically or ethically prepared to adopt it safely.
Challenges include:
- Siloed and unstructured data sets.
- No AI governance or usage policies.
- Inadequate infrastructure for data processing and storage.
- Compliance uncertainty with client data use.
How an IT Assessment helps: We assess your AI readiness — ensuring data quality, infrastructure capacity, and security frameworks are in place so your firm can innovate with confidence.
Business Continuity & Resilience
Legal work doesn’t stop — and neither should your IT systems. Yet many firms lack tested disaster recovery or business continuity strategies.
Common risks:
- Backups not regularly tested.
- Over-reliance on third-party IT vendors.
- Remote or hybrid work exposing security gaps.
Impact: Even minor outages can disrupt deadlines, client communications, and court submissions.
How an IT Assessment helps: InfraTech Systems helps legal firms design resilient IT systems — ensuring continuity, redundancy, and preparedness against future disruptions.
IT Governance & Skills Gaps
As IT systems become more complex, many law firms lack the internal expertise to manage them effectively.
Pain points:
- Reactive rather than proactive IT management.
- No in-house cybersecurity or compliance leadership.
- Overdependence on external providers without oversight.
How an IT Assessment helps: We provide a clear governance framework — defining roles, responsibilities, and reporting structures so your firm stays in control of its IT strategy.
How an IT Assessment Strengthens Legal Firms
An IT Assessment is not just a technical audit — it’s a strategic tool that helps your firm:
- Protect client confidentiality and data integrity.
- Ensure compliance with SRA, GDPR, and other regulations.
- Modernise legacy systems without disrupting operations.
- Prepare for audit success and continuous improvement.
- Build AI and cloud readiness to stay competitive.
Ready to Strengthen Your Firm’s IT Resilience?
Start with our free IT Assessment Checklist — a practical, 10-minute self-evaluation to understand where your firm stands today.
Download the Legal IT Assessment Checklist
Once completed, you can also book a free 30-minute consultation with our experts to discuss your findings and next steps.
